Support
Have a question, found a bug, or want to request a feature? I'd love to hear from you.
The best way to reach me for account issues, bug reports, or general questions.
[email protected]Response Time
LizPlants is built and maintained by one person, so please allow up to 48 hours for a response. I read every message.
Common Questions
How do I reset my password?
Go to the sign in page and click "Forgot your password?" to receive a reset link via email.
How do I cancel my subscription?
You can manage or cancel your Pro subscription anytime from your account settings. You'll keep Pro access until the end of your current billing period.
How do I delete my account?
Go to Settings and scroll to the bottom where you'll find the option to delete your account. All your data will be removed immediately.
My scan didn't work correctly
Make sure your photo is well-lit and includes both the front and back of the seed packet. If you're still having trouble, email me the photo and I'll look into it.
I have a feature request
Send it over! I love hearing what would make LizPlants more useful. Email [email protected] with your idea.
Still need help?
Send me an email